Here are our terms and conditions. Please read them with care.

Making a purchase.

For an ease free purchase simply browse our online catalogue, click on item’s required and those goods will be placed into your shopping cart. When you have finished choosing your selection click on the checkout icon where your total bill, including any extra’s will be listed and calculated. You will then be asked to fill in your personal details and you will be sent an order confirmation via email.

Orders not in stock.

In the unlikely event that your order is out of stock, you will either be emailed or telephoned with the option to cancel or change the item. We will endeavour to fulfil all orders as quickly as possible, but please bear in mind that by the nature of this product certain ranges can take up to 4 weeks to re-stock.

Faults or Errors in delivery

All damages, faults or order errors must be reported on delivery of goods. If in the event goods cannot be checked upon delivery sign for goods as unchecked. In the unlikely event that this occurs please contact Funkylighting immediately. You are entitled to either an exchange or full refund. Refunds will be made within 5 working days.

Cancellations and Returns.

You have seven days only from receipt of goods in which to inform us of returns for any reason. The cost of returning goods other than faulty or errors will be paid for by the customer. All returns must be packaged as received and product as new or a full refund will not be given. We will arrange collection. Refunds will be processed within 30 days of notification of the cancellation. Any order sent outside of the UK are non returnable.

Credit Card Security.

We use Worldpay for the processing of all credit and debit card payments. They take responsibility for capturing and storing card details on their secure servers using 128 bit secure sockets layer technology and always ensure that this information is held with the very high levels of security you would expect from a major financial services company.

Colour and Images.

Due to the nature of monitor set up, colours may vary slightly. Every effort has been made to reflect the true colours of our products.

Complaints

It is Funkylightings policy to provide the highest level of service to our customers. If you have a complaint please direct it to the Sales Manager. We will contact you within 5 days with a response.

Remittance Terms.

Payment in full is required before any goods are despatched. All invoices include VAT at the standard rate and delivery. VAT number 844 6612 17.

Confidentiality.

Customer details are strictly confidential and are protected within the current Data Protection Act. Funkylighting will not disclose any information provided to third parties. click here for full information on our privacy policy.

Alternatively if you would prefer to place on order over the phone, or if you have any queries please do not hesitate to give one of our experienced sales team a call on 0845 838 7818.